Privacy Policy

Privacy Policy

Last updated: August 13, 2026

GoClosePro respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how GoClosePro, operated by [LEGAL BUSINESS NAME] (“GoClosePro,” “we,” “our,” or “us”), collects, uses, stores, and shares information when you visit https://goclosepro.com, create or use a GoClosePro account, request a demonstration, start a free trial, contact support, or otherwise interact with our services.

By using GoClosePro, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

GoClosePro is a customer relationship management and business automation platform designed to help service businesses manage leads, customers, appointments, communications, follow-ups, estimates, invoices, reviews, referrals, and related business activities.

Our website address is:

https://goclosepro.com

Privacy questions and requests may be sent to:

Email: [PRIVACY EMAIL ADDRESS]
Mail: [MAILING ADDRESS]

2. Information We Collect

The information we collect depends on how you interact with GoClosePro and which features you use.

Information You Provide Directly

We may collect information you provide when you:

  • Request information or schedule a demonstration

  • Create an account or begin a free trial

  • Purchase a subscription or onboarding service

  • Complete a contact, intake, or support form

  • Communicate with us by email, phone, text message, or chat

  • Import contacts or other business data

  • Connect an outside account or service

  • Participate in onboarding or request technical support

This information may include:

  • Your name

  • Business name

  • Email address

  • Telephone number

  • Mailing or business address

  • Account login information

  • Job title and industry

  • Subscription and billing information

  • Appointment details

  • Communications with GoClosePro

  • Information submitted through support requests

  • Business preferences, settings, and workflow information

Information Stored by GoClosePro Customers

Businesses using GoClosePro may upload, enter, collect, or manage information about their own leads, customers, employees, vendors, or other contacts.

Depending on how a customer configures the platform, this information may include:

  • Names and contact information

  • Email addresses and telephone numbers

  • Appointment and booking information

  • Lead sources and sales stages

  • Notes, tasks, tags, and custom fields

  • Email and text-message history

  • Call activity and voicemail information

  • Call recordings when enabled and legally permitted

  • Estimates, invoices, transaction records, and service history

  • Form submissions and customer preferences

  • Marketing and communication consent records

  • Other information selected by the GoClosePro customer

We refer to this information as “Customer Data.”

The GoClosePro customer that collects or uploads Customer Data is generally responsible for determining why the information is collected and how it is used. GoClosePro processes that information to provide the requested services.

If your information was entered into GoClosePro by one of our business customers, please contact that business first with questions or privacy requests. We will assist our customer in responding when required.

Payment Information

Payments may be processed by a third-party payment provider. GoClosePro may receive limited transaction information, such as the payment status, billing name, subscription level, and the last four digits of a payment method.

We do not intend to store complete credit or debit card numbers directly on GoClosePro systems.

Information Collected Automatically

When you visit or use GoClosePro, we and our service providers may automatically collect:

  • Internet Protocol address

  • Browser type and version

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Dates and times of visits

  • Features used

  • Login and account activity

  • General location derived from an IP address

  • Cookie and similar technology identifiers

  • Error reports and diagnostic information

We use this information to operate, secure, troubleshoot, and improve GoClosePro.

Information From Connected Services

If you choose to connect GoClosePro to another service, we may receive information necessary to provide that integration.

Connected services may include:

  • Email providers

  • Calendar providers

  • Telephone and SMS providers

  • Payment processors

  • Social media platforms

  • Advertising services

  • Website forms

  • Analytics services

  • Other applications selected by the customer

The information received depends on the service, its permissions, and the choices made when the connection is authorized.

3. How We Use Information

We may use personal information to:

  • Create and manage accounts

  • Provide the GoClosePro platform

  • Process subscriptions and onboarding purchases

  • Import and organize customer and lead records

  • Provide scheduling, messaging, email, calling, and automation features

  • Send administrative and service-related communications

  • Provide onboarding, guidance, troubleshooting, and customer support

  • Customize account settings and industry tools

  • Maintain and improve the platform

  • Monitor performance and diagnose technical problems

  • Prevent fraud, abuse, unauthorized access, and security threats

  • Comply with legal, tax, accounting, and regulatory obligations

  • Enforce our agreements and protect our legal rights

  • Send marketing communications when permitted

  • Respond to privacy requests and customer inquiries

We will not use Customer Data for purposes unrelated to providing, securing, supporting, or improving the services unless authorized by the applicable customer or required by law.

4. Email, Telephone, and Text Communications

GoClosePro may allow businesses to communicate with their leads and customers through email, telephone calls, text messages, voicemail, and automated campaigns.

Businesses using these features are responsible for:

  • Obtaining legally required consent

  • Providing required disclosures

  • Maintaining accurate consent records

  • Honoring opt-out and revocation requests

  • Following applicable calling, texting, email, advertising, and privacy laws

When you provide your telephone number directly to GoClosePro and agree to receive text messages, you may receive account, appointment, support, service, or promotional messages consistent with the consent you provided.

Message and data rates may apply. Message frequency may vary. Consent to receive promotional text messages is not a condition of purchase.

You may opt out of promotional text messages by replying STOP. You may request assistance by replying HELP or contacting us at [PRIVACY EMAIL ADDRESS].

We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their own marketing purposes. We may share this information with service providers that help us deliver messages, but only as necessary to provide the requested communication services.

5. How We Share Information

We may share information in the following circumstances.

Service Providers

We may use trusted vendors to help us provide:

  • Website hosting

  • Cloud storage

  • Customer relationship management

  • Email delivery

  • SMS and telephone services

  • Payment processing

  • Appointment scheduling

  • Analytics

  • Security monitoring

  • Technical support

  • Automation and artificial-intelligence features

These providers may access information only as necessary to perform services for us and are expected to handle it according to applicable agreements and laws.

Integrations Chosen by Customers

When a customer connects GoClosePro to another platform, information may be exchanged with that service as directed by the customer.

The connected service’s privacy policy governs its independent handling of information.

Legal and Safety Reasons

We may disclose information when we reasonably believe it is necessary to:

  • Comply with a law, regulation, subpoena, court order, or legal process

  • Respond to lawful government requests

  • Investigate fraud, abuse, security threats, or illegal activity

  • Protect the rights, property, safety, and security of GoClosePro, our customers, or others

  • Enforce our agreements and policies

Business Transfers

If GoClosePro or its assets are involved in a merger, acquisition, financing, restructuring, bankruptcy, or sale, information may be transferred as part of that transaction.

With Your Direction or Consent

We may share information when you direct us to do so or provide consent.

6. Sale and Sharing of Personal Information

GoClosePro does not sell personal information for money.

We do not sell or share mobile telephone numbers or SMS consent information with third parties for their independent marketing purposes.

Some privacy laws define “sale” or “sharing” broadly enough to include certain advertising or analytics technologies. If GoClosePro uses technology that falls within those definitions, eligible users may have the right to opt out.

Privacy requests may be sent to [PRIVACY EMAIL ADDRESS].

7. Cookies and Similar Technologies

GoClosePro and its service providers may use cookies, pixels, local storage, and similar technologies to:

  • Keep users signed in

  • Remember preferences

  • Provide essential platform features

  • Protect accounts and prevent fraud

  • Understand website traffic

  • Measure performance

  • Diagnose errors

  • Improve our services

  • Measure marketing effectiveness

Some cookies are necessary for the website and platform to function. Others may support analytics, preferences, or advertising.

You can control cookies through your browser settings. Blocking certain cookies may prevent parts of the website or platform from working correctly.

If you log in, cookies may be used to preserve login status, account preferences, and display choices. The duration of these cookies depends on their purpose and the applicable service configuration.

8. Comments and Public Content

If comments are enabled and you leave a comment, we may collect the information entered in the comment form, along with your IP address and browser information, to help identify spam and abuse.

Approved comments and the profile information associated with them may be publicly visible.

Comments may be reviewed using an automated spam-detection service.

Do not submit confidential, sensitive, or private information through public comments.

9. Embedded Content and External Links

Pages on GoClosePro may contain embedded videos, images, forms, maps, articles, or other content from outside websites.

Embedded content may behave as though you visited the outside website directly. Those providers may collect information, use cookies, and monitor interactions according to their own privacy policies.

GoClosePro may also link to third-party websites. We are not responsible for the privacy, security, or content practices of websites we do not control.

10. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide the platform and support active accounts

  • Complete transactions

  • Maintain accurate business and tax records

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud and abuse

  • Maintain security and backup systems

Retention periods vary according to the type of information, the customer’s settings, contractual requirements, and applicable law.

After an account is closed, some information may remain in backups or records for a limited period. Certain information may be retained longer when required for legal, accounting, fraud-prevention, or security purposes.

GoClosePro customers are responsible for establishing appropriate retention periods for Customer Data stored through their accounts.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no website, internet transmission, storage system, or security measure can be guaranteed to be completely secure.

Customers are responsible for protecting their login credentials, using secure passwords, limiting account access, and promptly notifying us of suspected unauthorized activity.

Massachusetts businesses that own or license certain personal information may also be required to maintain a written information security program and other safeguards under Massachusetts law.

12. Sensitive Information and Regulated Data

Unless expressly agreed to in writing, GoClosePro should not be used to store:

  • Social Security numbers

  • Complete payment-card information

  • Government identification numbers

  • Detailed medical records

  • Protected health information

  • Highly sensitive financial information

  • Information about children

  • Other regulated or highly sensitive information

The availability of an industry bundle for dental, medical, financial, insurance, or legal businesses does not by itself mean that every use of GoClosePro satisfies HIPAA or another industry-specific regulation.

Customers in regulated industries are responsible for determining whether their intended use is legally permitted and whether additional agreements, safeguards, or configurations are required.

13. Artificial Intelligence Features

Some GoClosePro features may use artificial intelligence or automated processing to assist with content creation, lead scoring, recommendations, summaries, or workflow automation.

AI-generated material may be inaccurate or incomplete and should be reviewed before it is used or sent.

Do not enter highly sensitive or regulated information into an AI feature unless you have confirmed that the feature and its data-handling terms are appropriate for that information.

GoClosePro does not guarantee that automated scores, predictions, or recommendations will produce a particular business result.

14. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of information

  • Request a portable copy of information

  • Object to or restrict certain processing

  • Opt out of certain sales, sharing, or targeted advertising

  • Withdraw consent where processing relies on consent

  • Appeal a decision regarding a privacy request

  • Receive equal service without unlawful discrimination for exercising a privacy right

These rights may be subject to legal exceptions and verification requirements.

To submit a request, contact [PRIVACY EMAIL ADDRESS]. Please describe your request and provide enough information for us to verify your identity.

If GoClosePro processes your information on behalf of one of our business customers, we may direct your request to that business.

Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.

15. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended, including rights to know, access, correct, and delete certain personal information and to opt out of qualifying sales or sharing.

These rights apply only when GoClosePro is subject to the law and the request meets the law’s requirements.

GoClosePro will not unlawfully discriminate against an eligible consumer for exercising a privacy right.

16. Children’s Privacy

GoClosePro is intended for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to GoClosePro, contact us at [PRIVACY EMAIL ADDRESS] so we can investigate and take appropriate action.

GoClosePro customers must not use the platform to collect children’s information unless they have the legal authority, required consent, and appropriate safeguards to do so.

17. International Users

GoClosePro is operated in the United States. If you access the platform from another country, your information may be processed and stored in the United States or other countries where our service providers operate.

Privacy protections and government-access laws in those locations may differ from those in your country.

Where required, we will use appropriate legal mechanisms for international data transfers.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to GoClosePro, our data practices, technology, or legal obligations.

When we make changes, we will update the “Last updated” date at the top of this page. If changes are material, we may provide additional notice through the website, platform, or account email.

We encourage users to review this policy periodically.

19. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, contact:

GoClosePro
Operated by: Designer of Content
Email: hello@designerofcontent.com
Mailing address: Fall River, Ma 02720

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